Terms of Service

OVERVIEW

This website is operated by Horanghee. Throughout the site, the terms “we”, “us” and “our” refer to Horanghee. These terms govern all users of the site, including browsers, customers, merchants, and contributors. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. 


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 - ONLINE STORE TERMS

By placing an order, you confirm that you are at least 18 years old or have parental consent to use this website.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

You agree to provide current, complete, and accurate purchase and account information for all orders.

We accept ***list accepted payment methods***. All prices are listed in CAD, not including applicable taxes unless otherwise stated.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - PRODUCT INFORMATION AND USAGE

We strive to ensure product descriptions and images are accurate. However, we cannot guarantee that all information is free of errors. Any reliance on the material on this site is at your own risk.

It is the customer’s responsibility to check ingredients for potential allergens. If you experience an adverse reaction, discontinue use immediately and consult a healthcare professional.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


SECTION 5 - SHIPPING AND DELIVERY

Orders are processed within ***X business days***. Shipping times may vary based on your location.

Shipping costs are calculated at checkout and depend on your selected shipping method and location.

Customs duties, taxes, and additional fees may apply for international orders. These charges are the responsibility of the customer.


SECTION 6 - RETURNS AND EXCHANGES

Please refer to our Return Policy for detailed information on returns, exchanges, and refunds.

We reserve the right to refuse returns that do not meet the conditions stated in our Return Policy.


SECTION 7 - PROMOTIONS AND DISCOUNTS

Promotions, discounts, and coupon codes cannot be combined unless otherwise stated.

We reserve the right to cancel promotions or modify terms without prior notice.


SECTION 8 - INTELLECTUAL PROPERTY

All content on this website, including images, text, and branding, is the property of Horanghee. Unauthorized use is prohibited.


SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


SECTION 10 - LIMITATION OF LIABILITY

Horanghee is not responsible for any direct, indirect, or consequential damages resulting from the use of our website or products.

Our liability is limited to the maximum extent permitted by law.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada. 


SECTION 11 - PRIVACY POLICY

Your privacy is important to us. Please review our Privacy Policy (link to privacy policy) to understand how we collect, use, and protect your information.

Your submission of personal information through the store is governed by our Privacy Policy. 


SECTION 12 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


SECTION 13 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


SECTION 14 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at cs@horanghee.com.